Refund Policy

REFUND / RETURN POLICY

To provide the best customer satisfaction, we provide the following solutions. Feel free to contact us if you have any questions regarding the Return & Refund Policy by email at family.elite.mall@gmail.com. The preparation of your order can begin immediately after your order has been confirmed.

ORDER ERRORS

If you receive any item that might be different from your receipt of purchase, we sincerely apologize. Please call us as soon as you notice that there was an error with your order.

ORDER INCOMPLETE

In the rare occasion that you do not receive food that is on your receipt, Please call us as soon as possible.

CANCEL ORDER

If you changed your mind or mistakenly order an item after the order is prepared please contact us to evaluate the circumstances and come up with the proper decision.                                                                   07-20